I can't figure this out! Someone Help, Please!

Hi benya121,

I believe the reason this listing is so wide is because the template stretched to accomodate the very large image you have placed directly into the description.

You should be able to fix this listing via the following process:

1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2)Check the box next to your updated listing in your Saved Listings folder and click the “Get html” button.
3) Copy the html in the popup box.
4) Locate the item on eBay and click the "Revise Item" button.
5) Click "Edit Description" then click the "Enter your own html" tab.
6) Paste the copied html in place of what's there and save your changes.

In step 2, the necessary change you should make is to either remove the large image from the description or replace it with the same image after reducing the image size.

I hope this helps=)

-Mike

Thanks Mike! But (and there's always a but!). I thought that was it too, but as far as I can tell it is the same size as all my other pictures on my other auctions and they are fine. Hmmmm. I am working on it as we speak though no luck yet. Thanks again for your time, it's appreciated!

I just took the pic out and its still way to wide! This is driving me nuts!

nothing wrong i can see

Hi,

You can try to decrease the percentage of the template, so you can at least fix the running auction. Go to ebay, revise ite, revise description. Right after the code for the store window, there is a percentage figure. I think the default is 95%. try reducing that to 90% or less, than preview the item description in Ebay until you are happy with the result. Just try different numbers and see what works. As to why it is loading that way, I am sorry , I don't know. Also remember to refresh the page and/or clear your cache as the page could be cached or stored in you pc in the wide format.

Hope this helps.

Vera

Well, it was wide for me yesterday but appears to be fixed now!

Hi thanks for all of your help! Somewhere in the html of the template something so tiny, that I never did know EXACTLY what it was got deleted.It took me all day to fix it no lie. It was the biggest headache ever! I just hope that it never ever happens again!