Hi befrantz,
If you need to be reminded of the password to your account, please go to
https://www.auctiva.com/recoverpassword.aspx and enter the email address on file with your Auctiva account in the provided field. If you have forgotten your username, you will need to contact our customer support team for assistance retrieving that information.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page:
http://www.auctiva.com/help/requesthelp.aspx-Mike