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Hello WendyZ -

Once you generate a token, it may take up to 12 hours for all of the data we can import from eBay to import in to your Auctiva account, and please keep in mind that we would only be able to retrieve data that is still recent enough for eBay to have it available for us.

If you are still not seeing any of your recent eBay data imported into your Auctiva account, please let us know in a support case so we can take a look into it. You can file a support case at any time from under the Help tab of the site.

- Craig

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