Since Aug 1 through now at 11:00 am eastern Thurs Aug 3 I still cannot post anything to ebay.
Help.
I'm not new to auctiva, is the site still under construction?
Northvillegrama
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hi. i too have found that i have had some trouble today when trying to post saved listings. i had a fraud to access my account and place a listing to which i believe might have happened thru auctiva since i can see that listing as active in the active tabs. ebay thinks so too. however after making necessary changes, i an getting errors when trying to post telling me that i must now resubmit and update things to which i am not finding useful help information. i was just wondering if your problem was in any way associated with something similar as mine. hope to get these issues resolved quickly. good luck to u.
Both of you should file support requests (bottom of the Help page) if you haven't already.
I am getting an error everytime I try to check for errors and save my listings prior to posting. Is there a glich today or something??
I can't either. I filed a support request a couple hours ago, but haven't gotten a response. I've also looked around the boards and haven't seen any responses from Auctiva or someone who knows whats going on. I wish I could know if they're aware of the problem and that they're working on it. It is odd that I too had several fraudulent listings placed on my ebay account yesterday. They don't show up in my listings, though.
Ok glad to know its not just me having problems. Thanks scout.
I tried to do a listing and when I added images I got kicked to the homepage.When trying to preview auction before scheduling also got sent to the homepage.Will try again to see if it works now.
I got a response from auctiva. They told me to clear my cache and cookies, which I do all the time, now. But then I did it again, this time my listing worked. I can't help but think that they also did something from their end as well. But, whatever, it worked this time when I did it, so I thought I'd share that it worked. But definately file a help request if listings won't work for you.
For you folks with the fraudulent listings, have you also checked with eBay to make sure they can't do anything about it?
hi rick,
yes, ebay will check the situation out for a 3rd party unauthorized user, and credit your fees back if it's proven,which they did with me. however, in my case, that fraudulent listing is showing in my auctiva listings and when clicked on, it shows that the item is no longer available. thus being because ebay took care to end it for me. i believe that these "hackers" or whatever u want to call them, are getting in these accounts through auctiva and not ebay. some may enter through ebay if the person in fact, replies to spoof emails by replying or clicking on a link sent to them through email. but for everyone's safety, let's hope that auctiva finds a way to somehow make it a little more difficult to get in to someone's account. let it be known that i NEVER reply to any emails or click any links from any such site. i ALWAYS pull up another page and start fresh. i just think that the encryptments need to be looked at a little closer or does auctiva even have that?
yes, ebay will check the situation out for a 3rd party unauthorized user, and credit your fees back if it's proven,which they did with me. however, in my case, that fraudulent listing is showing in my auctiva listings and when clicked on, it shows that the item is no longer available. thus being because ebay took care to end it for me. i believe that these "hackers" or whatever u want to call them, are getting in these accounts through auctiva and not ebay. some may enter through ebay if the person in fact, replies to spoof emails by replying or clicking on a link sent to them through email. but for everyone's safety, let's hope that auctiva finds a way to somehow make it a little more difficult to get in to someone's account. let it be known that i NEVER reply to any emails or click any links from any such site. i ALWAYS pull up another page and start fresh. i just think that the encryptments need to be looked at a little closer or does auctiva even have that?
also, yes i did file a support request. too bad that auctiva's phone number provided does not address technical issues and has a mailbox too full to ever leave a message. they need "live chat" like ebay has. at least u can talk to someone live to try and find a resolution to a problem or question you might have.
quote:i believe that these "hackers" or whatever u want to call them, are getting in these accounts through auctiva and not ebay.
But what leads you to this conclusion? If your account was hacked through eBay and a listing was posted without your consent that listing would still show up in Auctiva if I'm not mistaken. Even if the bad listing had an Auctiva template they could've just copied the source code from a previous listing..
You can add me to the list too. However, some of my listings are posting and some are not. I get an API error, that tells me to check for Java script. I have checked everything but cannot see what is wrong. I have posted 2 support requests but no answer. Is this the end of a beautiful dream? Fairy Odd Mother @ Once Upon A Find.