items on the scrolling insert in my ebay listings.....i listed yesterday and my scrolling thingy is still empty....any ideas
thanks :-)
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Hi whistle,
Thanks for letting us know about this. I'm not sure exactly why that was happening, but I would guess your listings were taking a bit longer than usual to be imported into your Auctiva account so they could be displayed in your scrolling gallery. I just checked a couple of your active listings and it appears a selection of your active listings is properly being displayed in your scrolling gallery at this time.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Thanks for letting us know about this. I'm not sure exactly why that was happening, but I would guess your listings were taking a bit longer than usual to be imported into your Auctiva account so they could be displayed in your scrolling gallery. I just checked a couple of your active listings and it appears a selection of your active listings is properly being displayed in your scrolling gallery at this time.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Hi Mike- I haven't been able to see any pictures in my scrolling gallery for a few days. Titles are there but no photos. I have checked my settings and i have everything set as it should be. Help!