I have 2 auction pictures the same

lbjnflowerMember

Hi all I have 5 auctions and 4 gallery pictures I forgot to change the gallery picture in one before I pushed list and so now in my store window I have 2 pictures of the same item I changed it with ebay but it wont change with auctiva what do I do if you look at one of my listings an scoll down to the store window you will see what im talking about please help hugs Belinda
http://search.ebay.com/_W0QQsassZlbjnflower

12/2/065:18 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Belinda,

In this case, you actually won't be able to change the Auctiva store/store window image for the listing for which it is incorrect because, once an Auctiva store/store window image has been generated, it cannot be changed.

You may want to make the listing which displays the incorrect image hidden in your Auctiva store at Auctiva -> Store(Tab) -> Edit Items. Any items that are made hidden will no longer be displayed in your Auctiva store, nor will they be displayed in your store window the next time it refreshes, which it does about every 4 hours.

-Mike

12/6/0612:46 PM

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