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I have created some new listings in Auctiva, but i had to make some change to the adds in EBAY after i listed them, also i made some new adds directly on ebay from the auctiva original adds.
Now i cannot see these new ebay or modified listings in Auctiva in my active items?
how can i get Auctiva to show all the latest listings from my ebay account ?
Original Post

Thanks for contributing to our forum. While there is sometimes a small delay when you post an item directly through the eBay Sell your Item form before it will show up on your Active Listings page within Auctiva, but any items that are posted to eBay directly through Auctiva should appear on your Auctiva Active Listings page immediately after posting.

I'm not aware of any technical issues that would explain why items may have disappeared from your Auctiva Active Listings page after you revised them through eBay so I'm not sure what might have happened in that case, but I was able to verify that all your active eBay listings are showing up on your Auctiva Active Listings page at this time.

If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.


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