We all know the story...For the second week in a row the pictures have vanished. I love the Auctiva system, however, I simply cannot afford to keep losing money on my sales (£300 over the two days). I also cannot afford to list any more items using this service, without the reassurance that it will not happen again... This is my point, I have 280 days left on my Auctiva pass and 1827 pre-paid picture credits...I suppose this is a silly question, but can these be refunded, and if not why???...Andy
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