I need help please please

Guest

Hello
i had a little problem last night which david very kindly helped me out with.
I have been setting up my folders today and trying to create custom searches not sure what i am doing wrong, have got one to work, but for the life of me i cant get the others to work please help..... getting very frustrated ... i want to end up with about ten custom searches.

thank you
mia

3/1/0612:10 PM

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auctivamikedAuctiva Customer Support Manager

Hi Mia,

Can you provide me with your Auctiva user ID so I can view your account and investigate this issue?

-Mike

3/1/0612:39 PM

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Mia (Guest)

Hi Mike
motomad
i said earlier that i thought i had one working but it only seems to pick up some of the info, i know its something i am doing wrong, but been taking in a lot of info and think i have now got confussed
thanks for your help
mia

3/1/0612:42 PM

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Mia (Guest)

Sorry Mike
it is motomad
I did say i was getting confused
Thanks
Mia

3/1/062:19 PM

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auctivamikedAuctiva Customer Support Manager

Hi Mia,

The reason the custom search for skirts wasn't working is because your keyword was "skirts" while "skirt" is displayed in your listing titles.

I changed your search keyword for the skirts category to "skirt" and now this search is functional.

-Mike

3/1/062:44 PM

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Mia (Guest)

Mike

Have you been told today what a great job you do getting all us newbies out of trouble.

Keep up the good work i certainly appreciate it

Thank you for all your help.

Mia

3/1/062:59 PM

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