I've got the wrong pics in a live listing, how to change?

[QUOTE]Originally posted by Tolrane:
Hi all, I have just discovered I have the wrong pictures in a live listing. I was working from a template of two similar items and forgot to change the pics for one of them.

Is there anyway I can change them within Auctiva or will I need to end the listing and redo?

I've done this and I know there is a way...let me work it out and I'll post in a bit. Cindy

Found this under FREQUENTLY ASKED QUESTIONS/I typed in 'active listing' and these are
under the headings below. You then click on the blue underlined question and it will expand. I think you will have to follow the HOW DO I REPLACE/REMOVE AN IMAGE IN AN ACTIVE LISTING. Have fun! If your auction is ending in 24 hours, probably just let it run out and relist.


How do I add images to an active listing?

1. Log into your Auctiva account
2. Hover your mouse over the Listings tab and click on the "Active" link
3. Check the box next to the listing you would like to add images to
4. Click the blue Add Images button

#

How do I replace/remove an image in an active listing?

1. Locate the listing in your Saved Listings folder and click on its title to open it in the one-page lister.
2. Scroll to the Image section.
3. If you would like to take a few pictures out, click the Remove link under each picture you would like to remove from the listing.
4. If you would like to replace all the pictures or add pictures to the listing, click on any image to bring up the image selector pop-up window. To replace all the pictures, click the blue Reset button at the top of the pop-up. Then, click on the pictures you would like to appear in the listing. You should see numbers appear on each picture to tell you the order in which the pictures will appear on your listing. To add additional pictures to the listing, simply click on them. You should see numbers appear on each new picture indicating they are being added to the images that are already there.
5. When your image changes are complete, scroll to the bottom and click the Save button.
6. Return to the Saved Listings page and check the box next to your updated listing.
7. Click the HTML link on the right and copy the HTML in the popup box.
8. Locate the item on eBay and click the Revise Item button.
9. Scroll down to the Description section and click the HTML tab on the description editor.
10. Paste the copied HTML in place of what's there and save your changes.

Thank you Cindy!! All done now, your help is very much appreciated thank you.

Megan.