Image HTML in my description will not show.

texasskipperMember

I have no problem in uploading images the normal way. As a matter of fact, I cull the smaller, insignificant photos that I know I won't use before the upload process begins, just in the interest of saving space.

Occasionally, I bring in some HTML from a separate editor which may have some pictures embedded in the HTML. Once I put the HTML into the Text Box and then switch to the Description Editor to see how it looks, the pics are not there that are supposed to be. I know there is a blurb of instruction about how to put the picture in, but I would appreciate a step-by-step instruction that would give me some clarity on the process. Thanks, Texas Skipper

6/5/068:14 PM

❤️ 0

Original Post

Replies sorted oldest to newest

auctivamikedAuctiva Customer Support Manager

Hi Texas Skipper,

If the images embedded in the html are hosted on the web, the should show up so for further assistance with this matter, I recommend filing a support case using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

You can also place images directly into the description using Auctiva's editor. There is a button on the editor tool bar with an icon of a mountain and sun on it that can be used to insert images directly in the description.

-Mike

6/6/062:56 PM

❤️ 0

texasskipperMember

Hi, Mike:
Thanks for the reply. That little icon with the mountain is the source of my problem. When I click on it, everything stops - goes blank. I just need to get beyond stopping and going blank. I use IE and Netscape browsers alternately, depending on which one gives me what I want. Would it be associated with the browser?