Images are not Uploading from Files..Error 12031??

What is the 'exact' wording you are given with the error?

Which uploader are you trying to use?

I receive the error 'sending info to server failed with code 12031'. I tried the drag and drop uploader (that I have always used) and also the html uploader (that has always worked in the past if d&d didn't work). The html comes up saying aborted also, only looks like a frame behind the frame (if you know what I mean??).

AND I cannot even sign in to my acct w/out having to go to the 'secure' log in page. Is something changed? My friend is not having these problems. does this mean I have to get a new computer?? akkk! I know it probably needs updated, but I cannot get them to download from windows.

You have, in the past, been able to 'upload' picture to Auctiva?

Try this:

delete all temp.internet files, reboot, search for ALL cookies from auctiva=delete them.

REBOOT, now sign into auctiva, and make sure that you use the 'remember me' box.

thank you for your help! I did do this and deleted EVERYTHING and still not working. even tried the java uploader, not working. i still have to sign in under the 'secure' log in too, which i never had to do before. I also cannot 'manage' my pictures..can work w/ the 1st page, but if I try to go to another page, the page is not responding.

auctiva wants me to download firefox to check if it is my browser. I guess i will try that, though have not heard great things about that.

otherwise , do i need a new computer??

quote:

otherwise , do i need a new computer??

You and me both! I've got a techie-put-together pc. 9.52GB, and W98SE operating system. I hate to let this go, but I'm having long waits on most sites now. Especially eBay and PayPal!

I've never used 'firefox' so can't help you on that one!

Good luck, and please report back here if FF helps!

Gayle

i tried to download firefox, i cannot download/upload anything. I put in a support request to microsoft, but will probly have a friend of mine upgrade it for me, he says my comp. will need a new chip or something. Still not sure if a browser problem. I want to try on someone else's computer to be sure. anywho..i guess i am outdated, lol!

I don't think it's anything to do with Microsoft. I have windows xp. I haven't been able to upload anything for nearly a month. I've tried using firefox and IE. Neither work. I get the same error message you do.

I have spoken w/ auctiva and microsoft both. I finally got IE 7 installed..auctiva still sending the error code. now they want me to install firefox..my computer won't take it. they WILL NOT tell me what the error code means!! that's all i want to know..they should be able to at least figure that out! I have given up on them..I am very mad at the consistent poor support I receive from auctiva. it is ALWAYS someone/something else and they ALWAYS refuse to look into it until you are mad and tried a million other things.
my friend is not having problems, so i really can't figure out the issue on my own
glad to know i am not the only one, though.