images in store window

ME TOO

Me three! Image servers down yet again??

quote:

Originally posted by AL:
ME TOO

Al, I just emailed you.

Good luck, Carol.

Mine are loading at the rate of about one minute per picture

Mine are not loading at all.

Yes ... Carol I quite understand and agree with your opinion

Thanks for the information

Gio

I thought mine were not loading but I just waited and a minute seems forever so just load one of your auctions and come back to it after a few minutes to see if it has then.

Obviously they are having server problems again but I don't think anyone comes to work until late afternoon/evening

Hi Community,

We are aware that store window images are loading slower than necessary, many of which are timing out, causing just "Loading Image" to be displayed in place of the store window image.

Our engineering team is aware of this issue and will have it resolved as soon as possible but, at this point, I don't have a time estimate.

We appreciate everyone's continued patience.

-Mike

All my images but 2 have loaded. Is there a reason the other 2 didn't load? The auction's been running for 3 days no.

NONE of the images are loading in my store. Is Auctiva having problems today? Please reply.

Thanks,
Yvette

Mine are working now but that could change in a minute as they are working on a server that went down.

Hi Community,

The store window should be loading for everyone now. If you store window images are still not loading, please try clearing your cache via the following process:

In Internet Explorer go to the Tools menu, click the Internet Options menu item, then click the "Delete Files" and "Delete Cookies" buttons.

In Firefox, go to Tools -> Clear Private Data -> Check Cache and Cookies -> Clear Private Data Now.

Remember to close all browser windows but one while clearing your cache.

While, the store window images are loading for all accounts on our end, we are still receiving cases stating that some store window images are not loading, which leads me to believe images are still timing out for some users.

We will be installing a some more image file servers next week, which should help to alleviate this issue for all. Anyway, if your store window images aren't loading on your computer, be assured that they are loading on our end, so they are likely loading for most of your customers as well.

-Mike

Responded in other thread but thanks for updating all of the user's complaints

Thank you, Mike, for taking care of this and keeping us updated. I appreciate all the work you all do for free to those of us who use your image hosting and templates!!!

Blessings,
Yvette