images not mobile friendly

mushroomcathyMember

I just listed this new listing several days ago. eBay says it isn't MOBILE FRIENDLY. When I go in to change it I see that it is mobile friendly except for the picture size. Does this mean that everytime I list using AUCTIVA that I have to go in and fix the picture size? I thought that was automatic.

3/29/1710:05 AM

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Original Post

Auctiva NatashaProduct Manager

Hi Muchroomcathy,

Thank you for bringing this to our attention. We understand the importance of having mobile-responsive listings and will have this fixed in the near future. The mobile friendly checker provides recommendations on how to improve the mobile shopping experience but it is not required. For the time being, you can fix the picture size or if you're happy with the way it looks you can leave it as is. Thank you again for the feedback.

Sincerely,
Natasha

3/29/1711:48 AM

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