IMAGES NOT SHOWING IN EBAY

Hi Amanda,

They should be back now=) We apologize for the inconvenience.

-Mike

Hello, Mike,
My images are now showing up in the listings but not in the window. They were this morning but not now. Can you tell us why this is a recurring problem with the store window? There was a point that I know you moved servers, or something similar, a month ago or so, and I thought that when that happened and all the bugs were worked out that the windows would be up and running with prior problems solved, but it seems that we are back to square one. Can you tell all of us what we should expect each day from the windows;i.e., periods of the day when there will be no images, how many there will be when it is working, and what future plans are being implemented to get all images to show? I think that would be such a help if we knew what to expect and when to expect it, instead of vascillating back and forth each day, and constantly filing a tech support case. I know you and the others must be sick to death of answering the same questions over and over again from all of us. Thanks so much, Yvette

Hi Yvette,

Store window were turned off for a period of time today to assist with the loading of auction images. We will probably be turning them on and off periodically until we are able to fully diagnose the situation and devise a permanent solution.

The best thing to do is just not to worry about it for now...but if you need to know the current status at any time, just file a support case.

-Mike

Ok, thank you. And a BIG thank you for all of your patience and hard work. You have always been courteous and quick to respond when I know that you get the same questions time and time again. I just want you to know that your work does not go unnoticed!! Blessings, Yvette

Hi, the images that I listed at 6 hours ago are not showing on ebay and and the ebay store window. Please help!!! Thank you

quote:

Originally posted by riza_77:
Hi, the images that I listed at 6 hours ago are not showing on ebay and and the ebay store window. Please help!!! Thank you

If your images aren't there by now I'd definitely recommend filing a support request (bottom of the Help page).