images, profiles, revisions, spacing

gemjaneMember

Several questions.
1) I want to delete a profile, but I get a message that I can't because it is in a master file. How do I get rid of it then?

2) I revised my item details profile but the revisions sometimes show up and sometimes do not.
What can I do to ensure it does it every time?

3) Sometimes a line is taken from one place and put it at the very end of the description. How can I avoid that?

4) Sometimes the spacing is different if I look at the preview, the lines are spaced differently than I had it arranged.

5) I mostly save my pictures as 400 pixels or less; sometimes the pix is not the same size as I saved it. One that is 400 x 400 in the listing SHOWS smaller than one that actually IS smaller in the same listing

6) If a saved listing does not have "7 days" or "30 days" next to it, does that mean it is "good till cancelled"?

Thanks for any help.

gemjane

2/28/075:19 AM

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auctivamikedAuctiva Customer Support Manager

Hi gemjane,

1) Since the profiles you are trying to delete are part of master profiles, you must first delete the associated master profiles. Once you have done so, you will be able to delete the individual section profiles without encountering an error message.

2) Since you have revised your item details profile, those updated details will only be entered into future listings for which you load that specific profile. Revisions made to your item details profiles do not effect your active listings or existing saved listings.

3-5) We would need to see an example of this in order to investigate further. For assistance with these issues, please file a support case using the appropriate link on our help page.

6) Yes