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My images which are 1936x2592 are uploading to Auctiva at 269x360 , this has been going on for some time and noone at Auctiva seems to know why. I have also tried changing from IE to Firefox to no avail.
Any clues please as it is very frustrating and time consuming having to manually adjust the sizes.
Thanks
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Hi balatro,

Thanks for contributing to our forum. Although we have still not been able to reproduce this behavior from our end and do not have any particularly strong leads with respect to why this may be occurring, I intend to continue working with you on this issue until we can get to the bottom the situation.

Perhaps another member of our Community who has encountered similar difficulties will review this thread and an idea how the issue can be resolved though.

We apologize for the inconvenience.

-Mike

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