imported listing changing template but original template still showing, please help

auctiontime4uMember

hi, i am trying the change templates used on items that i imported or on closed auctions. when i change the template, the new template seems to be underneath the original template i used.

please help. thank you john

10/19/068:23 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi John,

It sounds like you have pasted the html of the listing containing the new template code below the existing description html, which is why both templates are showing.

To correct this problem, please follow the same steps except, instead of pasting the new html below the existing html, paste is IN PLACE OF the existing html.

If you would like further assistance with this matter, please file s upport request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

10/19/0610:28 AM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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