I am not aware of any current technical issues that would explain the behavior you have described, but I have shared the details of your report with our technical team and will follow up with you again through this thread if we are able to find anything amiss which may have caused this.
Meanwhile, if you encounter this behavior again moving forward, please contact our Customer Support team directly from under the “Help” page within your account and include as much detail as possible about the items involved and the specific actions which led to the behavior.
If that ends up being necessary, it would also be helpful if you can take a screen shot which shows the issue and email it to us at firstname.lastname@example.org as an attachment.
We apologize for any inconveniences this may be causing.
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