I received an email from Auctiva that says they have detected my token is invalid and it may interfere with listing....it has links on it which appear to take me to auctiva. I figured it was a phishing scam of some sort, but the links look like real links. I still did not use them and logged on here manually, and here it says my token is valid....and current through 2009....any ideas what this is?
Original Post
You treated it correctly by logging in to the Auctiva site directly without using any of the links on it. Smile

Same goes for any suspicious mails of this type.

However if it had any images within it that were from the actual senders site then the email reader tool would fetch those to display them and would confirm to the actual sender your email address is a live one so expect somewhat more in the near future.

Sounds like a standard phishing mail just like those I get allegedly from eBay or PayPal on a regular basis asking to confirm my details with threats of account closure etc if I don't, those I forward to spoof@ebay or spoof@paypal.

Certainly do not reply to it and add the sender to your junk mail list, you could paste it into a file support request not that Auctiva can probably do anything about it.

The real senders address will be disguised as Auctiva but the block will apply to the real sender.

Best not to auto-delete junk mail, they are not infallible Smile

edit - the junk mail filters that is
I would just delete the email and not worry about it. As long as Auctiva says your token is valid til 2009 your listings should be fine.
Just a FYI..NEVER click any links unless you're absolutely sure of the sender..I'm sure you know that already Smile
Ahhh, poked around at it. It takes you to an actual Activa page but then directs you to "sign-in" to eBay. It was that well done that it almost had me thinking, hmmmm, maybe I need to click this....
How irritating, i get enough of these through paypal and eBay, now auctiva...phishers....
I went ahead and changed passwords on everything, just in case. So be on the look out for very well done Auctiva phishing emails.

The eBay and Paypal are easy to spot, usually there are tons of grammar and spelling errors, but this one was good....
quote:
Ahhh, poked around at it. It takes you to an actual Activa page but then directs you to "sign-in" to eBay. It was that well done that it almost had me thinking, hmmmm, maybe I need to click this....

Hi well clicking that far should put you high on the list for a deluge, was not a good idea I'm afraid. Frown
In fact I would suggest you now do a virus scan of your PC to check for nasties delivered from the sites pretending to be Auctiva or eBay.

I have found the best way to get a nasty is to do a web search for something select to go to it you get a dummy not found message and splat something nasty has arrived unannounced.

I now use AV tools which at least give me some warning about the health risk of going to any site.

Next time do not be curious it costs too much Roll Eyes

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