I am very frustrated. Why did my October bill show 9.95, but my Nov. 2013 bill shows 19.90? Please help. And yes, that's the total. Completely frustrated.
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it maybe because your image storage went over 1gig. its an additional 9.95 over the 1gig limit I believe
Hi lmrntx,
I'm sorry to hear about the confusion surrounding your recent invoice. In order to see an itemized list of the charges you are being billed for during this billing cycle, just mouse over the “My Account” tab within your account and select the ”My Invoices” option.
If you have any remaining questions after reviewing your invoice, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to continue working with you to clear things up.
-Mike
I'm sorry to hear about the confusion surrounding your recent invoice. In order to see an itemized list of the charges you are being billed for during this billing cycle, just mouse over the “My Account” tab within your account and select the ”My Invoices” option.
If you have any remaining questions after reviewing your invoice, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to continue working with you to clear things up.
-Mike