Hi rupa, yes my window is down as well there is a problem with everybody. If you wnt to alter what the window says then go to STORE tab click then store window link, then edit store window , then in store window settings you can delete what is in there and put an explanation in there. Hope that helps there are other links on the boards to help.
http://stores.ebay.co.uk/Simpsons-The-Online-Storehttp://simpsons.ecrater.comhttp://www.1stoptrading.co.uk/shops/simco