I have checked my listings and others on ebay and none of our templates or photos are coming up correctly. Anyone else having that issue?
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Same here. Auctiva responded there is a glich and they are working on it.
I'm having the same problem, my pictures are coming through but my titles etc. are just showing as little white boxes with a 'x' in them.
Auctiva management, please give us an update on this issue. Our ads look horrible with missing templates and red "x" boxes all over the place. Some of my fonts are also screwed up...ads look sooooo unprofessional. Time is flying by and we hope you are working diligently to fix this.
mine are down also...and my auction is ending today.....still no word from Auctiva
This is the third day of this intermittent problem. It comes and goes. Yesterday even when the listings were working, it was extremely slow loading my eBay auctions when trying to view them. And trying to create and edit a listing was painfully slow!
Hi Community,
Thanks for helping to bring this issue to our attention. The behavior described on this thread was occurring due to another problem we had with one of the servers the template and seller details header images are hosted from. This issue should have been resolved as of about 8:40 AM PT today, so you should now be able to see these images in your listings once again.
If you are still experiencing trouble with the template images in your listings, please let us know by contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Thanks for helping to bring this issue to our attention. The behavior described on this thread was occurring due to another problem we had with one of the servers the template and seller details header images are hosted from. This issue should have been resolved as of about 8:40 AM PT today, so you should now be able to see these images in your listings once again.
If you are still experiencing trouble with the template images in your listings, please let us know by contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Is there something wrong again? I can only load one auction and then the second time I go to list something it doesn't bring up the item in the search screen? This is the third day in a row now?? I have cleared my cookies, etc... to no avail. 