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Hi
I'm new to Auctiva and am about to schedule my first ever listings.
I noticed ebay now have free insertion fees for auction style starting at 99p or less. But when I finish my auctiva listing I check the estimated ebay fees and it is still saying 10p. Do I pay this 10p or is it free? (It may just be that Auctiva haven't updated this box yet, I don't know).
Many thanks
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Hi D.J.,

Good question. I'm not aware of the specific promotion you are referring to, however, when you list items to eBay through Auctiva, you should receive the promotional listing rates provided that you meet the requirements of the promotion. Our fee estimator is not updated to reflect temporary eBay promotions, so there’s no need to be alarmed by that.

If you have any additional questions regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
Hi bucca,

Thanks for pointing that out. I'll pass this information along to our engineering team to see if we can get it incorporated into our fee estimator with a future site update. In the interim, if you post any listings that meet the criteria of the discount, you should still receive the discount when you are charged by eBay.

-Mike

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