Hi John,
Thanks for contributing to our forum. Provided you are just looking to remove the statement regarding international shipping from the “Shipping” section within the template of your active listings, you should be able to do so using our Bulk Revise tool that is designed to allow you to find and replace text within your descriptions.
Once you have selected one or more items you would like to revise in this manner on your Auctiva Active listings page, you should be able to make this change by doing the following:
1) Click the “Bulk Revise” button
2) Select “Description” from the “Select Field to Edit” drop down menu
3) Enter the text you would like to remove or replace in the “Find this matching text” field
4) Enter the text you would like to replace it with in the “Replace with this text” field OR leave it blank if you would just like to remove the text
5) Click the “Continue” button
6) Click the “Confirm Changes” button
This particular tool is designed to search through the description HTML of your listings so, if there is HTML code in the midst of the text you are looking to replace, you may need to include the full HTML code used to create that segment of text to make the revision successfully.
Also, this text is being added to your listings through your Seller Details profile so, in order to prevent this text from showing up in future listings you post using this Seller Details profile, you will want to make this change within the Seller Details profile as well.
You can modify this Seller Details profile by mousing over the “Profiles” tab within your account, selecting the “Manage” option under Seller Details, clicking the “Edit” option next to the profile you would like to edit and then save it again after making the desired change.
I hope this helps. If you encounter any difficulties with either of these revisions, or if you have any other questions on this topic, please feel free to contact our Customer Support team for further assistance by mousing over the “Help” tab and selecting the “File Support Case” option.
-Mike