I have some fixed price items I want to replace with new better clearer pictures.
Is there a way I can replace a picture with a new picture while keeping the same link so my ebay items dont end up with X's for pictures?
Scott
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Hi Scott,
Yes, this is something you can do within your Auctiva account using the "Replace" option on the Manage Images page. When you check the box next to one of the images in question on that page and click the "Replace" button, you'll be given the option to upload a new image to replace it with.
If you go ahead and do this, the replacement image will then be hosted in your account on the exact same URL as the one you replaced and should be reflected in any associated active listings immediately upon replacement without requiring any further revisions.
I hope this helps. If you need any further assistance with this, please feel free to contact our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx#
-Mike
Yes, this is something you can do within your Auctiva account using the "Replace" option on the Manage Images page. When you check the box next to one of the images in question on that page and click the "Replace" button, you'll be given the option to upload a new image to replace it with.
If you go ahead and do this, the replacement image will then be hosted in your account on the exact same URL as the one you replaced and should be reflected in any associated active listings immediately upon replacement without requiring any further revisions.
I hope this helps. If you need any further assistance with this, please feel free to contact our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx#
-Mike
Thank you so much,this was exactly what I was looking for...some of my pics go to 10-15 different ebay items so this will make a huge difference.
Scott
Scott
I just put in a help request because I cant find any way to do this from my listings I have in folders..I can only edit the current pic or upload a new pic...
This does not really help me.
Scott
This does not really help me.
Scott
Hi Scott,
I'm sorry to hear that. The process I described above can only be done from your Manage Images page so you did not miss anything when looking for this option in your saved listings. If you are unable to locate the images in question on your Manage Images page for whatever reason, you would need to take a different approach.
If you are only able to find these images in the saved listings they are attached to and not on your Manage Images page, you could still replace the images you would like to swap out by uploading the new images during the process of revising each listing via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes (swap unwanted images for new ones), and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
This method admittedly requires a bit more effort that the “Replace” option on the Manage Images page, but it should still be sufficient to get the job done.
-Mike
I'm sorry to hear that. The process I described above can only be done from your Manage Images page so you did not miss anything when looking for this option in your saved listings. If you are unable to locate the images in question on your Manage Images page for whatever reason, you would need to take a different approach.
If you are only able to find these images in the saved listings they are attached to and not on your Manage Images page, you could still replace the images you would like to swap out by uploading the new images during the process of revising each listing via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes (swap unwanted images for new ones), and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
This method admittedly requires a bit more effort that the “Replace” option on the Manage Images page, but it should still be sufficient to get the job done.
-Mike