The item specific area is not working. All but 1 specific (style) are missing.
And it wont load information.
Drop Downs in the Shipping area, Will not drop down to add or change information.
Original Post
Dear My*Evergreen*Closet,
I'm sorry to hear about the difficulties you are experiencing. However, I am not aware of any problems on our side of things that would explain either of the behaviors you have described, so I suspect there is something there is most likely something on your browser, such as cached information, that is conflicting with our software.
The browsers that we fully support are the latest versions of Internet Explorer and Mozilla Firefox so, if you are not already using one of those, I recommend downloading one of those using the links in the "Latest Browser" section on the following page of our site: http://www.auctiva.com/help/default.aspx
If you are already using one of our supported browser, then the first thing I recommend trying that may clear up these issues for you is to clear your browser cache and then restart your browser.
If you continue to experience either of these issues after trying these measures, please contact our customer support team by mousing over the "Help" tab on our site and selecting the "File Support Case" option and we'll do our best to help you out.
-Mike
I'm sorry to hear about the difficulties you are experiencing. However, I am not aware of any problems on our side of things that would explain either of the behaviors you have described, so I suspect there is something there is most likely something on your browser, such as cached information, that is conflicting with our software.
The browsers that we fully support are the latest versions of Internet Explorer and Mozilla Firefox so, if you are not already using one of those, I recommend downloading one of those using the links in the "Latest Browser" section on the following page of our site: http://www.auctiva.com/help/default.aspx
If you are already using one of our supported browser, then the first thing I recommend trying that may clear up these issues for you is to clear your browser cache and then restart your browser.
If you continue to experience either of these issues after trying these measures, please contact our customer support team by mousing over the "Help" tab on our site and selecting the "File Support Case" option and we'll do our best to help you out.
-Mike