Item specifics

calzeatMember

Hello I am new here so please forgive me if I stumble.
Is anyone else having problems with Item Specifics? Everytime I click on it I am asked to sign in? I have cleared my browser history etc and retried but it happens every time. Most frustrating. Any suggestions? I have reported the problem but do not have the time to wait for a reply as I have a mass of stuff to list and little time in which to do it.
Thank you.

1/28/096:36 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi calzeat,

Thanks for letting us know about this. I'm not aware of any technical problems on our end that would account for the behavior you have described, so I suspect we'll be able to help you get to the bottom of this through a little troubleshooting.

If you are still in need of assistance with this issue, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

1/29/095:11 PM

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Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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