Skip to main content

Hi Meteo,

we have had some delays in some listing information importing into accounts that our engineers are taking a look at. However, I was able to run a few commands for your account to have this issue resolved for you and the gallery is now showing appropriately on your active listings.

If the difficulty recurs or if you have other questions regarding your account, please feel free to file a support case from under the Help tab of your account so we can look into the specifics for you.

- Craig
Hello Trudy 1101,

We are not aware of any issues with the scrolling gallery updating at this time, so it is unclear what may be occurring for you. I suggest that you file a support case from the Help tab of your Auctiva account, using the File A Support Case option and let us know the details of what is occurring for you with the scrolling gallery. Please let us know some item numbers of listings where we can see the issue and we'll be happy to look into it for you.

- Craig

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×