Just need a quick answer

annkateMember

When a person files a support case with Auctiva and Auctiva tries to resolve it or resolves it, do they send out an email or am I just supposed to come here and check on the status? Seems to me I once received an email, but haven't for the last couple of support cases.

Thanks,
Jane

5/14/062:26 PM

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Original Post

angellisaMember

If you file a support case, you should get a auto response right away, followed up by a Human response when they get the ticket.

5/14/062:39 PM

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