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ok I have tried to ask many diffrent ways of some simple ?'s but feel all I get is side stepped and no real answer . I have signed up both on the free site and for the lister part I realy don't like the service thus far so I am trying to transition back to my old server . just to tell you where im at I know you get tons on mail so here is the issues I want to clear up

1.) how do i delete the lister account and erase the token for that account . I have uninstalled the software on my end but see no way to close this account .

2.) how do I stop your system from adding the scrolling window to my auctions I never turned the feature on it shows it is off in my account but the scrollings are there ? see item # 9112414503 Ebay . it is near bottom of auction .

3.) when I have everthing back off your free site I see there is a link to close that account will it delete the token for this account and all the stuff in this free account . I had to sign up twice for these acounts and they are on diffrent links so even tho your the same place I am hoping you can finaly answer the ?'s

I have asked . so far I have continued to ask these ?'s but all i get is answers about what or why but they dont answer the ? being asked .and one last thing I responded to another strand where a person had said there were no pictures showing up this is still happening after the move to your new site and why I don't know and some times i and others are getting the site not found (i think it says NDL error ) which when this ? the responce was clear the cash well it is off and on again not a problem just with my pc's plus I have 3 running systems all are pulling these errors and a freind on DSL so i don't think its on our end .

not trying to be a pain but trying to help your other people from these issues . I have said before and still say I would rather pay a small fee and have a working site then free and loose sales or price do to it being out .

I may be listed as a nebie on your site but have been doing internet since the 80's and ebay since it started public so I say again trying to offer help of problems i see and I do check my end before asking . so please help me to answer the ?'s I have asked . thanx for your help

[edited to make paragraphs instead of one monster post.]
C. Luther
Last edited {1}
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quote:
1.) how do i delete the lister account and erase the token for that account . I have uninstalled the software on my end but see no way to close this account



You must go to ebay and revoke the token from there!

quote:
2.) how do I stop your system from adding the scrolling window to my auctions I never turned the feature on it shows it is off in my account but the scrollings are there ? see item # 9112414503 Ebay . it is near bottom of auction .


Once you revoke the token it will no longer be added to your listings. The ones that are already there will need to be removed by you revising the listing or just waiting for it to end.

quote:
3.) when I have everthing back off your free site I see there is a link to close that account will it delete the token for this account and all the stuff in this free account . I had to sign up twice for these acounts and they are on diffrent links so even tho your the same place I am hoping you can finaly answer the ?'s


Again the token is from ebay and needs to be revoked by you from ebay.
the token info answered one of the ?'s asked thanks for that info but being a smart a** about the cancel was not even what I was asking I stated I saw the cancel for the free site end but I saw no cancel for the lister site you have your system made me sign up twice so should I understand I only have to cancel the once for both ? Smart remarks just arnt needed when someone is trying to understand how some thing works and is willing to ask .
After much searching just to find Mr. Poster and get the download, I finally got there, downloaded the product, and realized it is less than I imagined, compared to the new Auctiva one page listing format....

So, I uninstalled Mr. and now I have no idea what the main page url is for that account as opposed to this -what I'd call my main Auctiva account.

I thought it quite odd that I was required to sign up for a parallel account for Mr. Poster, even though I am already signed in at Auctiva.

Anyway....must I cancel that Mr. Poster account since I will not be using it? And if so, will you please provide the URL to get to the main page for login to THAT account?

PS: thanks to the person who posted about where to find the third party authorizations in ebay preferences.
Thanks Jeff,

I managed to find it with a little help from a Carolinian...you know how it is when you are on a new site...finding everything and remembering where it is all located can be daunting.

I am planning on opening an ebay store, and like the idea of using a bulk lister (I use Homebase on other sites) The desire to work my data offline is the driving force-but there are limitations with Mr. Poster, as with most bulk listers..... I want it all on one template..

I love the full functionality of what the New Auctiva has to offer. (it's just so dang cool). Now I have to figure out how everthing works, but it it seems very intuitive, and user friendly, once you figure it out..

I was still unable to find any location to cancel my membership on classic auctiva, so I guess I'll just keep it. Who knows, maybe I'll decide to go back and grab Mr. Poster again.

Something to do with duality issues...I'm beginning to think I like it!

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