Let us know when U are going to do mtce!

It would be nice if, like on Seller Sourcebook, the template site, you could put a warning at the top of the web pages telling us the time you intend to do maintenance. It is never at the same times & often several times a week. Seems like everytime I try to get some work done, I have to encounter maintenance. Especially frustrating after creating an ad, only to have to lose it. This happened to me in the wee hours of the morning & again now.

I plan my day around when I might list. It would be nice to know ahead of time that I might need to schedule something different in that time block & work on my listings when the service will be available to use. Time is precious... especially when you juggle a busy home business, 2 active children, a husband & busy schedules. Time I lose working when I plan to work, equates to money lost & major frustration.

I agree, I was working on my second listing and EVERYTHING was going so well and when I went to upload new pics for me 3rd- I get an error message of ....maintenance!!! ANd the message says it is a "SCHEDULED THURSDAY" maintenance- but it's Friday. Is there regularly scheduled maintenance on Fridays or Thursdays or both and is there any other times that is it scheduled for- it would be nice to know precisely when- perhaps I have missed any notifications or overlooked it somewhere that it's posted on Auctiva.
Oh well, I will wait and check back later and see if its done.

We are back online.

Hi all,

We did not plan on the database being down today. Normally, we're down for maintanence every Thursday night at 11pm PST for about 2-3 hours.

We have a brand new database for Auctiva that went in place on Tuesday. Today's problem was that one of our normal backup procedures ends up working differently on the new database than it did with the old database and thus the unforseen downtime. This same issue will not happen going forward.

-Kevin