Listed twice

If you have a different item to sell just create a listing in Auctiva, get the html, and paste it in the duplicate item description in eBay.

This has happened more than once to me lately. Auctiva duplicate listed 6 of my items last week. At least a couple of dollars in listing fees.

In the middle of a Sunday night rush I discover this error. I have no time available to list as something else. I just had to lose the money for the Ebay fees. This is incredable.

Contact eBay, and explain to them that, due to a listing error, you had some auctions post twice, but you ended them immediately, and could they please credit you back your fees.

I've gotten listing fees back twice, and turned down once. Chances are, if you haven't requested a listing fee credit lately, they will go ahead and give you the credit.

eBay has always refunded my fees on duplicates, as long as I ended it within 24 hours of posting and explained it was a duplicate. However, it is very annoying to have this happen. My listings with Auctiva are usually problem free, but today seems to be bad. Some items are listings, some aren't, some have been duplicated. No rhyme or reason. If this were a paid service, I would not be using it.

I just noticed my high Ebay listing fees last night--seems at least 8 of my items were listed in 2 categories--and I've NEVER selected more than 1!!! I blamed it on Ebay, but seems my problem originated HERE!! HOW do I use the same payment and shipping info WITHOUT apparently unwittingly creating a dup listing & being charged TWICE??? Do I have to recreate each listing from scratch?? It would have been cheaper to pay the extra DIME for the Ebay templates rather than pay TWICE for the ENTIRE LISTING!!!
NOT HAPPY!! Dana

Hello,

To create another listing without creating a duplicate listing, just find your listing in the "Saved Listings" folder, check the box next to it, and click the post or schedule button.

-Mike

We also had this happen. Not suer what did it but when we posted out big list, we got some sort of error. So we fixed the error and then posted the list again. Then we noticed that everything was now up there twice. Had about 10 items which was almost $20 in fees.

I guess we'll have to email eBay to see if they can credit the fees back.

Sure hope someone can check some logs or something to see what happened so this doesn't happen in the future.