listing errors

Hi cypha79,

The reason you are unable to post these listings is because your account does not have a valid eBay token, which means your Auctiva account is not linked to any eBay account.

Please generate a new roken by going to Auctiva -> My Account(Tab) -> Ebay Settings, by clicking the "Get NEw Token" link.

Once you have generated an eBay token, you will be able to post these listings successfully without making any changes.

-Mike

I figured out the problem. somehow I registered for 2 accounts. is there a way to import all my listings to one account? this account does not let me verify ebay token but the other one does.

Hi cypha79,

This situation is a little bit tricky because what you should do is dependent on whether the Auctiva store window is already present in your listings.

1) If you have the Auctiva store window in your current listings, I definitely recommend continuing to use your previous account because the store window in your listings is associated with that particular Auctiva account.

2) If you do not have the Auctiva store window in your listings, you can have your token transferred to your new Auctiva account and proceed to use that Auctiva account.

It is not possible to import saved listings from one Auctiva account to another but whichever account has a valid token will import and display all of your current eBay listings.

If your course of action will be #2 above, please file a support request regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike