listing failure error "API Error String value for style too long"

beckitMember

Hi, I have been trying to submit a listing and have received this error about 10 times.
"API Error

String value for "Style" is too long. Maximum length is "20"."

The listing is a recycled listing that I have successfully submitted just a week ago. I have even tried to change the template design thinking the one from last week had been revised by auctiva and thats doesn't seem to be it. I have reformatted the actual page in word and repasted it and thats not working.
Does anyone know what the problem is? And how to fix it.
Thanks for your help
Becki

12/14/054:56 PM

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auctivamikedAuctiva Customer Support Manager

Hello,

Hmmm...you might want to file a support case about this as it doesn't sound like you're doing anything wrong. You can do so by using the appropriate link on our help page.

-Mike

12/14/056:23 PM

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hgmartinMember

becki t, did you make chnges to your eBay payment instructions?

12/14/056:42 PM

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beckitMember

Hgmartin,
No I don't believe I did. I don't usually have anything in the payment instructions because I usually provide that info within the body of the listing.
Although, I started completely over on THAT listing and finally after 4 more tries got it to go-- but now I am on another one that I am getting the same error on--- geez I have got nothing done during the 4+ hours I've been at it! Unless you have any other thoughts I think I am going to submit my problem to Auctiva.
I will check back though and see if anyone has any ideas

Thanks so much

12/14/057:57 PM

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