Listing is Losing Additional Shipping Services

Hello Federal Books -

I am not aware of any issues on our end that would cause a shipping issue such as you have described, so it is unclear what may be occurring for your listings. In order to take a look into what is occurring, we'd need to take a look into your account and at some affected listings, especially if you have not yet modified the listings on eBay and the live listings are showing differing information than the Saved Listings in your account. Please let us know the titles of some saved listings where this has occurred and which eBay site (US, Australia etc.) this is occurring with and we'd be happy to look into it for you.

- Craig

It is happening on Ebay Australia however it is also an Auctiva listing issue as despite setting up 4 international shipping options when I go back to the listing after it is saved it only has 2 international shipping options remaining. I have had to adjust the listings so the shipping allows Worldwide viewing but the first I noted in occurring with is http://www.auctiva.com/listing....aspx?fain=224468356

I have just tried a test listing using the original item as recorded above and have been unable to replicate the issue myself - whilst it could be easy to explain as a PEBKAC I list 600-900 items a month and adding additional postal services is something I have done thousands of times. Its possible its something I did but I would have to have had to overwrite fields which I had just filled in moments before for the additional services not to show up as intended.