Listing not shown on my store window

lishenMember

hi, this hasn't happened to me before, but i just listed alot of items yesterday and i know that they would usually show in the store window after 2 hours but 2 of my listings never went onto my window. is there a certain amount only allowed? or how come its not showing up? thanks

1/10/063:28 PM

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auctivamikedAuctiva Customer Support Manager

Hi lishen,

The store window is set to display 12 items at a time favoring items that are ending nearest the time of the one being viewed, and is refreshed every 4 hours. Once some of your listings end, they’ll be replaced in the store window with new ones at next refresh. We will be increasing the store window capacity to 20 in the near future.

...so since you have 13 items listed, 1 won't be in the store window.

-Mike

1/10/065:23 PM

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lishenMember

ooo...thanks for the info. i got it now :]

1/10/068:05 PM

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