Hi Sassy - There are 2 ways to add pics to an active listing. You can click on the "Add Images" link on the Active Listings page in Auctiva. This will insert the picture at the BOTTOM of your template with a note that the picture was added.
The other way is to revise your saved template in Auctiva with the additional picture and then transfer the HTML to your active listing. This is a little more work, but the pic will end up alongside the existing pictures and not look like you are correcting a mistake.
Here is the process:
1) Locate your listing in your Saved Listings folder in Auctiva, open it, make any necessary changes(in your case, add the picture), preview, and save.
2) In your Saved Listings folder, click the <HTML> icon to the right of your listing.
3) Select all of the HTML in the popup box and copy it.
4) Locate the item on eBay and click the "Revise your item" link.
5) Click "Edit Description" then click the "HTML" tab.
6) Select all of the HTML that's there, paste the copied HTML in its place, and save your changes.
Hope this helps.
