Listing Preview Help

dkorf911Member

When I check the preview of my listing (from the bottom of the page) It shows the list as too big for the screen. There is a scroll bar on the bottom of the screen to see the whole listing. Does anyone know if it will be normal size for my auction listing or is there a way to reduce the size of my listing?

Thanks for your help.

9/6/075:53 AM

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auctivamikedAuctiva Customer Support Manager

Hi dkorf911,

Since horizontal scrolling is required to view the entirety of your listing preview, if you were to submit the listing to eBay, the active listing will most likely exhibit the same problem. This issue is typically caused by extraneous HTML code in the description or seller details of a listing that causes some of the text not to wrap properly.

I recommend filing a support request regarding this issue using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx, and a member of our customer support team should be able to help you resolve this problem.

-Mike

9/6/079:48 AM

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bookladyMember

Sometimes it is something simple such as placing your pictures horizontal instead of verticle, paired pictures taking up too much room, or simply using too large of a picture.

booklady

9/6/0710:22 AM

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