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Hi,

I am trying to wrap my brain around something and am hoping someone can help me. I actually wasn't even sure which message board to post this to, but my question involves the relationship between our listing folders and our Ebay store categories. How does Auctiva know which eBay store category to post the listing in? Or am I supposed to go into my eBay store and put it where I want it while in eBay itself after it's up?

I'm trying to set up an eBay store for the first time. Can you tell? Anyway, I understand how to create the listing (same as auction only store item) and save it to my Auctiva listing folder. I understand how to post it to the eBay store. But how does it get put in the proper Ebay store category once it goes live?

Thanks in advance for any clarification you can offer.

Wanda
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Hi,

You sync or Update your eBay Store categories to Auctiva using that function on the Auctiva My Account tab, eBay Settings page.

That gives you the ability to select your Store categories on the one-page lister. Note the footnote in Category section, You can update your store categories by going to the "eBay Settings" page from the "My Accounts" tab. That sync/update is what it's referring to.

Danno
Danno,

Thanks for your explanation. Let me be sure I'm understanding here - I don't want to sync my eBay store categories to my Auctiva store categories because I can only have 12 categories in Auctiva stores. I want to post to my predefined eBay store categories when I list from Auctiva. So is what you're saying here going to do that? It almost sounds like it's the opposite direction that I'm trying to go in. Sorry for my density in this matter. Appreciate your time!

Wanda

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