listings failed

melwMember

I had about 20 listings set to go on tonight. So, far none of them have posted. No errors, no processing, nothing. For some reason, they just didn't post. Is anybody else having this problem. Is it an Auctiva problem again? This is going to mess up my sales for the week.

12/7/087:18 PM

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kbalonaMember

What does it show under "Scheduled Listings"?

12/8/087:39 AM

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itsjustmeMember

I am having lots of problems today. Every time I schedule I get an error message with an option to report it to Auctiva. I keep refreshing until it schedules.

12/8/0811:19 AM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

We would need to take a look at each of your accounts to see what is keeping you from being able to post these listings. If either of you are still having trouble with this, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/9/083:02 PM

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blessedbeeMember

I am having the same problems now for two consecutive nights - I am losing so much money, I am close to tears. I cannot schedule posts, nor can I manually hit "post" and have them be listed to ebay. I am so frustrated. I waited for 22 minutes today for Live Help and gave up when no one showed up to "help", and the "help" I received via email was no help.

Are there others experiencing the same thing, and what's the solution?
Thanks!

12/9/086:53 PM

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