Listings Failing to Post to eBay UK Due to "Not Posted in Time" Errors

auctivamikedAuctiva Customer Support Manager

Hi Community,

We are currently seeing an increased number of listings created for the eBay UK site fail to post and our engineering team is working to resolve the problem as soon as possible. If you are being impacted by this problem, you should see the the following errors when you click the red number in the Notifications section along the top of any page within your account:

1) Not posted in time
2) There is a problem with this listing. Please contact support.

We are not quite sure when this problem will be fully resolved quite yet, but I will be posting further updates on the issue to this thread as additional information becomes available. We apologize for any inconveniences this issue is causing.

-Mike

8/29/111:10 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Community,

I just received an update on this issue from our engineering team and am pleased to report that we just finished releasing the change necessary to resolve this problem. As a result, you should now be able to successfully post any eBay UK listings that had failed to post due to these errors by posting or scheduling them again through your Auctiva account.

If you encounter any further difficulties when trying to post your items after this time, please contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

8/29/111:45 PM

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