Listings not posting AGAIN.

I just listed an item today and it won't show up for sale at all on my eBay homepage. Does this mean I have to repost it? Are we charged for items that don't appear?

quote:

Originally posted by Kaseykittens:
Is anybody else having this problem? I took a break hoping this would be fixed and it has not been fixed. And I made sure I put a handling time in my auction.

Hi! I just looked at the API error message eBay sent back when the listing failed to post--you have this in your listing description:

PLEASE WRITE ME IF YOU WOULD LIKE TO PAY

BY CASHIERS CHECK OR MONEY ORDER

I DO NOT TAKE PERSONAL CHECKS

Because eBay no longer allows "paper payments" in most categories, you will need to remove that from your description and try to list it again.

Hope that helps!
Rebecca

quote:

Originally posted by samson:
I just listed an item today and it won't show up for sale at all on my eBay homepage. Does this mean I have to repost it? Are we charged for items that don't appear?

Hello!
I looked at a listing you created today and the API error message eBay sent back was due to not having the "Domestic Handling Time" selected in your listing. Once you correct that, it should post to eBay. Check in the "Active Listings" section on Auctiva, or you can verify if it has listed by going to your "My eBay" page on eBay, and see if it is there in your "Selling" section.

Good luck!

I am having problems,too. Some of the info on my profiles don't match with ebay now. I corrected what Auctiva said was the issue and they still won't post. How am I supposed to know what to do when they all pass error check?

HI,I guess I,m not alone with errors.I think the problem is with the handling time.It shows error in red but all my listing,s has 3 days.I did a new token,Is there any way to resolve this.THANK YOU TONY

HI,I for got to mention that I wrote auctiva about this with no reply yet.TONY

Me, too. I did the corrections, new token etc. I really needed these to post last week and still nothing from Auctiva.

Hello tonyferr & trzrhntr....if haven't already done so, please file a support case on your issues. We have people there ready and able to assist you. Here's the link

http://www.auctiva.com/help/requesthelp.aspx

I TOO AM HAVING PROBLEMS LISTING. THERE IS ABSOLUTELY NO EXPLANATION AS TO WHAT IS WRONG,,,IT JUST SAYS IT NEEDS EDITED. I HAVE CHANGED THE SHIP TIME IN DAYS, HOW AM I SUPPOSED TO KNOW WHAT TO CORRECT IF THE SALE HAS NOTHING HIGHLIGHTED TO CORRECT????

quote:

Originally posted by duckie02:
I TOO AM HAVING PROBLEMS LISTING. THERE IS ABSOLUTELY NO EXPLANATION AS TO WHAT IS WRONG,,,IT JUST SAYS IT NEEDS EDITED. I HAVE CHANGED THE SHIP TIME IN DAYS, HOW AM I SUPPOSED TO KNOW WHAT TO CORRECT IF THE SALE HAS NOTHING HIGHLIGHTED TO CORRECT????

At the top of nearly every page is a set of colored boxes where it says "Notifications"--the red shows listing errors. Click on that to see what listings received errors from eBay when trying to post them. I checked a couple of listings you tried to post today, and they were not listed because the Domestic Handling Time was not selected in the Shipping Tools section of the lister.
Once you fix that error, it should post fine. You can also view the error messages by clicking on your "Scheduled" listings--you will see listing errors in red. Click on the "View Error" link to see the reason why eBay rejected it. If you are still unable to pinpoint the reason your listing failed to post, you can always file a support ticket and our support team can look into it. Hope that helps!
Rebecca