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I have 4 test auctions that I created about two weeks ago when I first started using Auctiva. I ended them right away in Ebay. They are still showing in the active Auctiva listings, and showing in the scroll. I have tried all I can, searched the help and forums to no avail. How can I delete them from the active listings? There must be a way.
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hmm I think I know what you mean.
I had one I couldn't stop either. In fact I just quit worrying about it. Finally, some one saw past the fact the pic and the label said two different things and bought it anyway; then I was rid of it.....I couldn't find out how to stop it in the Scrolling Gallery either. I don't know if this is a similar problem but I think they are related, sorry!
Hi.
I don't know why they'd still be showing in your active listings. I'm pretty sure you'll have to contact Auctiva to get the listings removed from your Scrolling Gallery or to update the images in the SG. Maybe ask them while you're there and see what they can do to get it cleaned up for you.

Find Auctiva Support through the help tab at the top right of your page. There's a link in there. Smile
Hi ComStar,

The most likely reason for this behavior is that your token is no longer valid, which would prevent us from being able to reconcile your Auctiva data with your eBay data. If you are still experiencing this problem, please contact our customer support department using the appropriate link on our help page:

http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

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