LONG TIME FOR LISTING

IT SEEMS TO BE TAKING A VERY LONG TIME FOR THE AUCTIVA SCROLLING FEATURE TO LOAD ON MY NEW LISTINGS

12/2/0810:18 AM

Original Post

auctivamikedAuctiva Customer Support Manager

Hi scepter42,

If you are posting your listings directly through eBay's "Sell your Item" form, it may take up to 4-6 hours for your new listings to be imported into your Auctiva account and be appended with the scrolling gallery. On the other hand, if you post your listings through Auctiva, the scrolling gallery should be added to them as soon as they are posted.

If you are still experiencing this problem, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/3/081:36 PM

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