Look before you leap!

sweater32Member

I forgot to add two photo's to my listing that I thought were important. So yesteray I went and added them using Auctiva. Afterwards I would go to see if they were added and get frustrated because they weren’t. I did this several times and even waiting several hours before checking. Tonight I thought I would add them using E-bay. Lo and behold there they were! Instead of having 9 pictures ... I now have 21. When adding additional pictures to your current listing ...they are not added into the tempt plate with the others. Instead they are added at the bottom of your listing under the title “seller added the following information” Thought I might not be the only who didn’t know this!

2/28/077:43 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Sweater,

I'm sorry to hear that the images added with the added images button did not show up for a while. Images in this matter are typically added instantaneously but, if they aren't, just sit back, and they will be added.

If an item has not received any bids, you can also add images within the template of the listing by revising it via the following process:

1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2) Check the box next to your updated listing in your Saved Listings folder and click the “Get html” button.
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Click "Edit Description" then click the "Enter your own html" tab above the description editor.
6) Delete the html that is already there and then paste the copied html in its place and save you changes.

Hope this helps

-Mike

3/1/074:15 PM

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