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1 reply

look familiar???

M mikexstuffMember
Posted February 04, 2006 10:33 AM
hi again...
i'm the '4 days' post...i'm a mac user...maybe that is a hiccup as to why this issue is continuing....
regarding...



Posted February 02, 2006 05:48 PM
Hi lynx123cats,

The store window is set to display 12 items at a time favoring items that are ending nearest the time of the one being viewed, and is refreshed every 4 hours. Once some of your listings end, they’ll be replaced in the store window with new ones at next refresh.


well, that just isn't happening


here is a posting from yesterday

:IT]http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=4830447070&ssPageName=STRK:MESE:IT[/URL]

and here is an older one

:IT]http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=4828600367&ssPageName=STRK:MESE:IT[/URL]

there is no co-relation between auctions or times yet the same images are shown for all of my listings.
i appreciate the offerings that auctiva supplies, and for free especially, but i would also appreciate a different response than the only one i have found in the forums.
there must be another solution.

as a side note again...the "hide images in active auctions" button still does not work.

thank you again
mike x stuff
http://www.auctiva.com/stores/viewstoreitems.aspx?id=63515
Original Post
A auctivamikedAuctiva Customer Support Manager
Hi Mike,

It's fairly hard to explain the reason for this because the response you posted IS the way the store window is programmed.

I think the confusion arises because once you view one item, the store window becomes cached by our system for 1.5 hours, so anyone who views your items for the next 1.5 hours will see the same items in the store window.

For example, when I view your item at http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=4829900777 , which ends in about 3 hours, the items I see in your store window all end in between 4.5 and 5 hours. Then, if I view another item of yours, I will see the same store window and so will anyone else who views your items within the next 1.5 hours.

When each 1.5 hour interval expires, your store window has the potential to display new items, but if the next person who views one of your listings that ends in the same time frame, the items generate for the store window may be the same or similar.

The 4 hour refresh period I mentioned concerns the removal of closed listings and the addition of new listings in their place, but we've actually changed that period to 2 hours.

I hope this makes sense=)

-Mike
Last edited by auctivamiked

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