Lost items in eBay search result after signed up Auctiva account!!!

deal4youMember

Hi there, I have had 19 listing items in eBay, and just signed up Auctiva today. After I logged in the Auctiva account and used "Scrolling Gallery" feature, then I can only found 10 of my item from eBay search. 9 items lost from eBay search which are now showing in my Auctiva account under the store tab, but under my eBay account I still can see all the 10 items as selling. Just can not find my item by search the item title or by my ebay user id.

PS: I did not use the Auctiva list my item, the items were listed through eBay, but now can not search some of them from eBay title or by user id, but can be found by item id.

Anyone can help please. thanks!

7/14/1012:58 AM

❤️ 0

Original Post

auctivarebeccaAuctiva Product Manager

Hi! Don't worry--your listings did not disappear--it's just part of the indexing process that occurs when you first sign up for Auctiva. For more information, see our FAQ

Good luck with your selling and welcome to Auctiva!

7/14/1011:06 AM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...