Made Some Item Revisions -- Store Windows Not Updated

Auctiva Mike.... on 22 March 2006 you posted a reply to a similar question as follows:

"This process is done automatically, although there is a time lapse. Our listing maintenance, which updates current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is typically done about every 6 hours. Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 2 hours."

-Mike

As I said in my previous post ... it has been in excess of 8 hours since I revised the items ... that exceeds your "6 hours" and "2 hours". Please explain.

You might try filing a support case (from the bottom of the Help page).

Thanks, Rick.
I filed one about an hour and a half ago ... still awaiting reply.

Roy

Hi Roy,

The time frame is not entirely consistent...just a general approximation. The time between each listings maintenance can vary according to the number of Auctiva listings that need to be maintained by our servers.

-Mike

Auctiva Tech Staff has apparently fixed the problem ... great job gang! Therefore, this case is closed.