Making changes to active listings

creeker46Member

I have procrastinated removing the mention of money orders and Checks from my store and fixed price listings. Now, they are being removed by eBay. How do I make changes through eBay's "edit your listing" to the Item description? I thought I had removed wording in the description in the past, but I can't get it to work now. I apologize if this has been covered in the past, but I couldn't find any related post.

8/7/099:49 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Creeker46,

In order to remove those references from the descriptions of your active listings, you would need to go to the eBay "Revise your Item for each one, click the "Standard" tab along the top of the description editor, and delete those references using your cursor and keyboard.

Ebay will not allow sellers to revise the existing descriptions of items that have already received bids/sales though, and that could be the reason that you have been having trouble doing so with the listings you have tried to edit in this manner recently.

If you have any other questions regarding your account, I recommend contacting our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/7/095:14 PM

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